Questions about a published figure, a source that has moved or been updated, or a correction to something on the site. If a number here disagrees with the document it cites, that is worth telling us and it gets changed.
Hot Water Brief does not install, repair or service water heaters, and cannot send anyone who does. There is no dispatch desk here and no engineer on call. For work on an actual unit, contact a licensed plumbing contractor in your state, and use the published ranges on this site to check what they quote you.
Every figure on this site names its publisher and the date that publisher stamped it. That makes a correction easy to act on: point at the page, the figure and the source, and it can be checked against the original in minutes. Corrections are made to the page rather than noted somewhere else.
Independent Research
Published ranges for tank and tankless replacement, the failures that justify a repair, and the ones that do not. Sourced, dated, and free to read.